Selene Blog

Increasingly, excellent customer service is the most important criteria in preserving satisfaction amongst servicing customers. According to a J.D. Power study, nearly two-thirds (63% ) of customers would switch mortgage servicers in order to find better/improved customer service if they could. Conversely, when overall satisfaction is…

Even though mortgage interest rates are falling, completed foreclosures remain relatively steady, according to a DS News report. The average rate for a 30-year mortgage fell 3 basis points from the previous week and were down more than 50 basis points from mid-October, according to a Bank Rate report.

The Mortgage Bankers Association is forecasting mortgage origination volume to increase to $1.95 trillion in 2024 from the $1.64 trillion expected by the end of this year. Total loans are expected to grow 19%, to 5.2 million loans in 2024 from 4.4 million loans expected by the end of this year.

Mortgage lenders are in a difficult environment today. Depending on the type of home and location, prices are at or near historic highs, while interest rates continue at their highest level in decades, with more increases likely than any declines.

Third-party technology and data providers are streamlining more parts of the mortgage process, enabling lenders to focus on the actual business of lending and building relationships. This also allows for a faster and more

Machine Learning (ML) and Artificial Intelligence (AI) are starting to transform the mortgage industry. The technology is already utilized to automatically populate certain documents, to automatically check for

According to a CNBC report, low housing inventory is negatively impacting mortgage demand, though a recent drop in home interest rates helped applications recover slightly from March, when applications were down 20% compared to the same timeframe a year ago.

Current market conditions may be providing opportunity for those in the single-family home rental (SFR) market.
Freddie Mac reported the 30-year fixed-rate mortgage (FRM) averaged 6.35% as of May 11, 2023, down from the previous week when it averaged 6.39%. A year ago at this time, the 30-year FRM averaged 5.30%.

Inflation is not rising at the rate it was earlier this year, but prices are still going up, and the Federal Reserve is expected to continue to increase rates.
Though lower than some increases during 2022, the jump in the CPI shows that inflation shows no signs of abating anytime soon. Inflation leads to higher interest rates because it devalues…

With mortgage interest rates nearly double what they were a year ago, according to Freddie Mac, home prices cooling and the threat of a recession, the 2023 mortgage market has a very unsettled outlook.

Title providers play a crucial part in real estate as they function as advocates for both buyers and lenders throughout the transaction process. They are involved in almost all real estate transactions, are experts in the process and pivotal to ensure buyers and lenders are protected from costly mistakes.

The low-interest rates residential real estate investors have taken advantage of over the past ten years suddenly came to a screeching halt in 2022. Now the annual inflation rate is climbing.

According to a report released by the Federal Reserve Bank of Philadelphia, around 2.15 million mortgages were in forbearance or past due as of April 7, 2022. That means there are a considerable number of borrowers

Let’s face it, many companies are saddled with even tighter budgets these days. Yet while reducing operational costs is one of the main benefits of partnering with a servicer, that doesn’t mean choosing the least expensive servicer is the right decision.

In this post, we’ll focus on how it’s offering new solutions to title companies that will not only help them serve customers better, it could drastically change the industry as we know it.

If the wild ride of the residential real estate market has taught us anything these past two years, is that it’s anything but predictable.

Finding, hiring, training, managing, and retaining a full-time in-house staff are some of the biggest challenges for organizations servicing the residential mortgage industry.

Today, finding, applying for, and closing home loans can each be done electronically in just minutes in most cases.