Selene
Highlights
2025 Housing Forecast: Will Mortgage Rates Go Down?
Mortgage rates had widely been expected to decline in 2025 as the U.S. economy slows, inflation cools and the Federal Reserve continues to cut interest rates.
Taking the Pulse on Mortgage Servicing
In the November issue, MortgagePoint spoke with servicing executives, including Selene’s Chief Revenue Office, John Vella, about the current state of the industry, the challenges they are currently navigating and what they expect for the year ahead.
Joey Halligan on the Importance of Portfolio Management within Client Services
Joey Halligan, SVP Portfolio Management recently spoke with the MBA on the importance of portfolio management within client services.
How are Mortgage Servicing Portfolios Performing
The Mortgage Bankers Association’s (MBA) monthly Loan Monitoring Survey found that the total number of loans now in forbearance declined slightly to 0.21% as of May 31, 2024.
Selene Finance welcomes Joey Halligan as SVP, Portfolio Management
Joey joins Selene with 25 years' industry experience within client management, loan originations and servicing operations.
The Importance of Customer Service in Mortgage Servicing
Increasingly, excellent customer service is the most important criteria in preserving satisfaction amongst servicing customers. According to a J.D. Power study, nearly two-thirds (63%) of customers would switch mortgage servicers in order to find better/improved customer service if they could.
Status of Foreclosures and 2024 Expectations
Even though mortgage interest rates are falling, completed foreclosures remain relatively steady, according to a DS News report.