Solutions

HIGH TECH MEETS HIGH TOUCH

At Selene, our creative, flexible solutions help you achieve your goals.

You need real-time data to make timely and informed decisions. Selene delivers with SARA, our proprietary technology that integrates with industry-leading systems and provides you access and insight that you won’t find anywhere else in the industry.

They’re your loans. Watch us service them.

Our SARA technology platform gives you real-time access to fresh loan-level data and borrower recordings, going back six months.

YOU WANT REAL-TIME DATA?

SARA houses a variety of data in one centralized system — all at your fingertips:

Our focus:

Document Management
All areas of Loss Mitigation
Collateral tracking and requests
Foreclosure, including referral and bidding systems
Valuations, including tracking or all orders and reconciliations
Call Center activity including custom campaigns
Property preservation tracking
Integrated tracking of all litigation
Ordering, review and tracking of all Title work
Loan boarding process tracking

You’ll also receive regular, loan-level data files. These customized reports provide the granular detail you need to achieve the best possible results.

ACCESSIBILITY

Direct access to Selene decision makers

Every Selene client is provided direct access to an experienced Portfolio Management team. This team is your “Single Point of Contact” for all of your needs. Need to resolve issues? Want to initiate a custom campaign? Looking for strategies that will help you achieve results? Maybe you have questions regarding loan-level data? Your Portfolio Management team will guide you through key decisions every step of the way.

We understand the ever-changing environment and actively monitor regulatory changes and the impact those changes may have on all processes, providing that extra margin of confidence with all compliance issues. In addition to monthly portfolio performance reviews, we are also ready to assist with quality control reviews and audits.

Selene will help you manage through all your needs — handling exceptions, meeting critical timelines and helping you meet your financial objectives.

FLEXIBILITY

Loan level strategies that serve your needs

We understand that there is no single formula for success. While real-time data and accessibility are critical, you need a partner that will be flexible to your needs. Do you want to try a custom outreach campaign? A different workout strategy? Or an REO approach that provides incentives for both borrowers and agents? Selene is ready to offer creative solutions to help you achieve the best possible results. Starting with loan transfer, to technology integration, reporting and goals setting, Selene delivers a proven, flexible loan servicing experience.

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